Everybody hurts-including the Big FourĮven the airlines and their investors are dissatisfied with the industry status quo, despite being expected to earn more than $23 billion in global profit this year (more than double the profit forecast in June). The resulting mess hurts all of us: consumers, workers across the air travel system, and a wide swath of Fortune 500 companies and other businesses, who still rely on airlines to send their employees and other stakeholders around the country and the world. airlines manage to avoid a poorly timed snowstorm this year, and knuckle through all the other holiday strains on their stretched operations, the industry is fundamentally broken-thanks to decades of decisions by government policymakers and the airlines themselves, Sitaraman argues. So as Americans head back to the skies for the holidays, can the post-pandemic airline industry finally get its act together? Spoiler alert: It’s probably too late for that.Įven if the big U.S. ![]() Even before this week’s civil penalty, the mess cost Southwest more than $1.1 billion. They’re doing so with memories of Southwest’s catastrophic meltdown last year, when a winter storm over Christmas led the airline to cancel nearly 17,000 flights, stranding some passengers for days. ![]() The December holiday travel season is ramping up, that annual national stress test of travel infrastructure, and a record-breaking 7.5 million people are predicted to take to the skies this year. And everyone is bracing for more of these flying horror stories.
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